Saturday, 26 January 2008

Two wrongs don't make a right!

4 days ago I signed up for a promotion for 1GB free broadband plus homeline with ihug vodafone. It costs 60 dolar per month and it seems the best deal I heard so far. I was so happy that supposed I could get the line immediately once everything settled. But I was so surprised when the person in charge told me that it will take maximum 10 days to get the connection. What???!!! 10 days??? I just couldn't believe it. Why it takes so long to get a simple home line and Internet connection during these millenium. owh that was sooooo funny! Having everything agreed earlier so I have no choice but to wait till they contact me. Fine. I went back home with grrrr...gerammmyerrr..
Yesterday, I saw a letter in my pigeon hole. I recognized its a letter from the vodafone looking from the envelope. I was anxious to see the what is it about. Oh gosh! What a shock to me when I was reading these lines: "Dear NSH, Thanks for signing up to Vodafone's ihug. Unfortunately there was a problem with your driver's licence details so we can't sign you up to any of our services at the moment. To kick-start your application again, you just need to call us to verify your driver's licence details and we'll take care of the rest. You'll be ready to go with Vodafone's ihug calling in no time!" Huh crazy....crazy tahap gaban punye servis. Firstly, it takes 3 days for them to inform me about it. Secondly, I never gave my driver's licence details, they photocopied my passport instead. Thirdly, they can be more efficient if they can call up their prospect customer just to seek for clarification.
Geram punyer pasal, today early in the morning I registered for a new landline of other company of course. At first, I felt like calling that V** company to seek for clarification and with the intention to tell them that their way of conducting business is actually making them loosing customers! Haha but I guess no need lah.. after all, two wrongs never make a right! ay?

2 comments:

Dilla said...

kak,
aku ingat kat mesia ni je servis tmnet yg macam hampeh.rupanya kat nz pun sama? so did you get ur 60 dollar back? hope u did :)

achiema said...

It could be lembab sama cam kat mesia.. tak pun mungkin aku sorangje yg bernasib malang dlm hal ni..huhuh